It's absolutely unbelievable that wealthy organizations can possibly be bad at crisis management anymore.NewtonHawk11 wrote: ↑Thu Feb 13, 2020 12:07 pm Holy hell the Astros today just bombed it.
They've fucked up at every turn.
I feel bad for their players, because there are going to be a lot of empty base, 2 out beanings this year for them.
It is SO simple: apologize without reservation. Make earnest, good faith efforts to remedy the situation and, where applicable, put up guard rails against the same thing happening again. Move on.